FAQs

General Questions

  • Sendd is an AI-powered Chrome extension that helps you create polished, professional emails using your voice. It performs real-time speech-to-text (voice-to-text) transcription and then uses AI to draft a well-written email - all within Gmail or Outlook.

  • Sendd listens to your voice in real-time, transcribes your speech with industry-leading accuracy, and uses advanced AI to summarise your spoken notes into a coherent, professional email.
    The AI understands when you’re dictating content versus when you’re giving it instructions, it is able to:

    • Rewrite and restructure the email to sound more professional.

    • Handle bullet points and numbering where necessary.

    • Correct any transcription errors.

    • Fill in context to a sentence if the user forgot to clarify.

    • Remove repeated content.

    • Group topics of conversation into paragraphs.

    • Convert spoken numbers to actual numbers/times/dates.

    • Make modifications to the transcript if the user corrects themselves.

    • Remove sentences the user requests to remove.

    • Remove filler words

  • Sendd combines real-time speech recognition with AI-driven email generation, all inside the tools you already use - Gmail and Outlook. Instead of copying text between apps, you can simply speak your thoughts and have Sendd turn them into a professional email, directly in your inbox.

  • Sendd is built for busy professionals who spend too much time writing and editing emails. Typical users include:

    • Sales teams summarising client calls

    • Consultants and project managers creating detailed follow-ups

    • Recruiters and HR professionals sending candidate updates

    • Lawyers, accountants, and advisors writing client summaries

    • Marketers and product managers communicating with stakeholders

    • Customer success teams crafting polished follow-ups

    • Non-native English speakers who want to sound fluent and confident

    If you talk through your work more easily than you write, Sendd is made for you.

  • Item descriptionSendd eliminates email fatigue and the mental drain of switching between thinking, talking, and writing.
    It helps professionals who:

    • Spend too much time drafting long emails

    • Struggle to “sound professional”

    • Prefer speaking over typing

    • Want to avoid endless edits and rewrites

    • Need a seamless AI tool inside Gmail or Outlook

    With Sendd, you can focus on ideas and communication—not formatting, phrasing, or tone.

Features and Functionality

  • Yes. Sendd offers real-time, low-latency transcription using industry-leading speech recognition. You can see your words appear live as you speak, making it easy to review, edit, or give instructions on the fly.

  • Absolutely. Sendd includes AI tone control, allowing you to generate emails that sound formal, friendly, persuasive, or neutral - depending on what’s appropriate for your audience.

  • Yes. Sendd features context-conditioned generation, which means it understands your spoken instructions - like “rephrase that,” “make it shorter,” or “add a thank-you line.” It will intelligently modify the final output based on those cues.

  • Yes. Sendd integrates directly into Gmail and Microsoft Outlook through a Chrome extension, so you can create AI-generated emails within the platforms you already use every day—no switching between apps.

  • Sendd is developed with privacy and data protection in mind. All voice and text data are processed securely, and the extension follows best practices for protecting user information in professional environments.

  • Sendd uses state-of-the-art speech recognition and large language model technology to combine transcription, summarisation, and tone adjustment into one seamless process.The AI learns from your context and spoken cues to deliver highly personalised, professional results every time.

Use Cases

  • Sales professionals use Sendd to summarise client calls and generate follow-up emails instantly - helping them close deals faster and maintain professional, consistent communication.

  • Yes. Sendd helps global professionals speak naturally in their preferred language and have their emails automatically rewritten in fluent, idiomatic English, ensuring they always sound clear and professional.

  • That’s exactly what Sendd excels at. It turns your spoken notes, thoughts, or meeting summaries into long-form, structured, professional emails that capture detail and nuance without sacrificing readability.

Setup and Pricing

  • You can install Sendd directly from the Chrome Web Store. Once installed, it automatically integrates into Gmail and Outlook, ready to start transcribing and generating your emails.

  • No additional software is required. As long as you’re using Chrome and have Gmail or Outlook, you’re ready to go. Just sign in, start dictating, and watch Sendd generate your emails instantly.

  • Sendd has a free tier which limits you to 15 minutes of audio dictation per month, with the paid tier unlocking unlimited audio dictation and tone control. For paid tier pricing visit the Pricing Page.

Performance and Productivity

  • Sendd is designed to help professionals save time by turning spoken ideas into ready-to-edit drafts. Many users say that it helps reduce the amount of time they spend writing, editing, and formatting emails.

  • You can use Sendd for:

    Client follow-ups and summaries

    Meeting recaps

    Status updates

    Sales pitches and proposals

    Support responses

    Candidate communications

    General business correspondence

    Basically, if you can say it, Sendd can turn it into a polished email.

  • Item descriptionSendd is built to help professionals stay in their flow by reducing the mental load of switching between speaking, thinking, and typing. Instead of breaking focus to draft an email manually, you can simply talk through your thoughts and let Sendd handle the writing. This helps you maintain momentum after meetings, capture ideas while they’re fresh, and move on to higher-value work without getting bogged down in the details of email composition.

Technical and Support

  • Yes. Because it uses real-time speech-to-text (voice-to-text) and cloud-based AI generation, an active internet connection is required for full functionality.

  • Sendd currently supports English transcription and email generation, with plans to expand multilingual support soon. However, non-native speakers can dictate in English and rely on AI correction to ensure fluency and natural tone.

  • You can reach our support team anytime at hello@sendd.ai or through the in-extension feedback option.