Terms of Service

Last updated: May 2025

Welcome to Sendd! These Terms of Service ("Terms") govern your use of our Chrome extension and related services (collectively, the "Service"), operated by Sendd (“we”, “us”, or “our”). By using Sendd, you agree to be bound by these Terms.

1. Acceptance of Terms

By installing, accessing, or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

2. Service Description

Sendd is a Chrome extension that allows users to dictate emails, transcribe them into text, and auto-format them professionally using AI. It integrates with your Gmail and/or Outlook account(s) and uses the Gmail API to insert transcribed and formatted content directly into your email drafts.

We currently offer:

  • A free plan, with limited audio recording and basic features.

  • A paid plan, with expanded recording capacity and advanced features.

3. Eligibility

The Service is available to all users. There are no age restrictions, but users under the age of 18 should seek parental consent before use.

4. Account Registration and Access

To use Sendd, you must sign in using your Gmail and/or Outlook account(s). You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

5. User Conduct

You agree not to:

  • Use the Service for any unlawful or harmful purposes.

  • Transmit content that is abusive, harassing, defamatory, obscene, or otherwise objectionable.

  • Interfere with the operation of the Service.

We reserve the right to suspend or terminate accounts that abuse the system or attempt to use the Service for nefarious content generation.

6. AI Disclaimer

Sendd uses AI services, including Google Gemini for speech-to-text transcription and for content formatting. While we strive for accuracy, outputs may not always be correct, complete, or suitable for your intended use. You are solely responsible for reviewing and editing content before sending.

7. Data Usage and Privacy

We do not store your email content or audio recordings. We process them temporarily to provide the Service. We only store necessary account data (e.g., login credentials, subscription status). For full details, refer to our Privacy Policy.

8. Third-Party Services

Sendd integrates with third-party services including Google APIs. Your use of these features is subject to the respective providers’ terms and policies.

9. Intellectual Property

All rights, title, and interest in the Service (excluding your content) are owned by Sendd or its licensors. You may not copy, modify, or reverse engineer any part of the Service.

10. Support

For help or support, contact us at hello@sendd.ai. We aim to respond within 48 hours.

11. Termination

We may suspend or terminate your access to the Service at any time for any violation of these Terms, including misuse or abuse of AI functionality or third-party services.

12. Changes to the Terms

We may update these Terms from time to time. We will notify users of material changes. Continued use of the Service after updates constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of England and Wales.

Thank you for using Sendd!

For questions, contact: hello@sendd.ai